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Managing audio echo in a session
If you hear audio echo or audio feedback during your meeting, there are three possible causes:
- A participant has both the computer and telephone audio active.
- Participants have computer or telephone speakers that are too close to each other.
- Multiple computers with active audio are in the same conference room.
The source of echo can also be from speakers (such as TV or soundbar) that are too loud, failed echo cancellation (device or performance issue), or a bad microphone. Generally, if you hear an echo, it means that there is a device that is channeling your audio back.
To isolate the attendee:
- Host can mute the attendee one at a time.
- Host can mute all and unmute one at a time.
- Attendees can mute themselves.
Update Zoom
Zoom should notify you of any updates when you open the client, but it's always good to check if you're having issues manually.
To do this, click your profile picture in the top-right, then click Check for Updates. If an update is available, it will download, after which you need to click Update to install it. Zoom will automatically restart when it's done.
If you encounter problems with this process, you can also update Zoom by downloading the latest version from the Zoom Download Center.
Enter meeting ID
To join a session via enabley, you don't need to enter the ZOOM meeting ID. If you are asked to enter, please download a ZOOM client and retry to join the session.
Enter meeting ID